Shipping & Returns

Shipping
Our shipping carriers and rates are as follows: Australia Post

We endeavour to ship all orders within 3 working days of receiving clear payment. If you have not received your order within 5 to 20 business days after dispatch, please notify us by email at: info@oldtimerengines.com.au

Refund and Returns
Your satisfaction is our first priority at Old Timer Engines. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or if we are unable to provide you with a satisfactory replacement, we will refund the original cost of the goods in question.

All returns are subject to us receiving the item back within 30 days of purchase. Items must be returned with their original unopened packaging, unless they were damaged prior to you receiving them, and must still be in an unused and saleable condition.

Restocking Fee for Change of Mind or Incorrectly Ordered Items
If you wish to return goods because you have incorrectly ordered or changed your mind (or for other reasons outside of your statutory rights), you may request to return the goods for exchange or account credit subject to a restocking fee of $22.00 or 10% of the invoice value (whichever is the greater).

All postage costs and charges are non-refundable.

Returns Process
To return an item, please send it to: PO Box 320, PETRIE QLD 4502 Australia

Please also include the following information:

• Your Order Number
• Your name and address
• A description of the item/s you are returning
• Reason for returning

Last Updated: 07/12/2023