Shipping & Returns

Shipping
Our shipping carriers and rates are as follows: Australia Post

We endeavour to ship all orders within 3 working days of receiving clear payment. If you have not received your order within 5 to 20 business days after dispatch, please notify us by email at: info@oldtimerengines.com.au

RETURN OF GOODS
Except for faulty or defective items supplied by Old Timer Engines, we do not accept returns.

Returns will not be accepted for change of mind purchases, goods that are no longer required, or customer cancellations.

Should the purchaser wish to return goods, written approval must be requested and provided prior to any goods being returned. Any return will need to be approved, and is solely at our discretion and in addition to the below requirements:

• The purchaser must notify the Old Timer Engines within 3 days of receiving the goods of their desire to return the goods, clearly outlining the reason for the request.
• The goods are to be returned to the Old Timer Engines nominated address at the purchaser’s expense.
• The purchaser accepts all risks and responsibility for the return of the goods to us, and for the condition in which the goods will be returned.
• The goods must be returned as new. In an unused condition, in the original undamaged packaging. Any goods returned in a used, unsaleable condition will be rejected, and returned to the purchaser at their cost.
• All returned goods are subject to a restocking fee, being the greater of $55 or 20% of the invoice value of the goods.
• Returns or cancellations of Used & Second-Hand Parts / Special Orders / Non-Stocked Items will not be accepted. All purchases of these items are final and nonreturnable.

Returns Process
To return an item, please send it to: PO Box 320, PETRIE QLD 4502 Australia

Please also include the following information:

• Your Order Number
• Your name and address
• A description of the item/s you are returning
• Reason for returning

Last Updated: 12/05/2024